27 Oct 2015


Even our experts will make you feel more comfortable.

Which heating and cooling system is best suited for where I live? Is my business wasting energy? And how good is my indoor air quality, anyway? Knowing all the answers would improve your family’s comfort, your utility bills and even your health. But let’s face it, you’re no HVAC expert. Fortunately, we can help.

Done. Right. Guaranteed.

Three powerful words that define what it means to be recognized as a CoolairAustralia’s® Factory Authorized Dealer—and what you should expect from your experience as one of their customers.


CoolairAustralia’s Factory Authorized Dealers have earned their distinction—it’s not “given” to them. And it’s not about what they are, but what they’ve done and continue to do: they go to work and get the job done.


Factory Authorized Dealers must perform to rigorous national standards consistently and continually in order to qualify for factory endorsement. Additionally, they participate in extensive factory training on technical aspects of equipment installation, maintenance, and repair.


Factory Authorized Dealers send their sales representatives to CoolairAustralia’s University. Here, they learn to efficiently identify and recommend solutions that provide excellent comfort and value specific to your needs, while incorporating CoolairAustralia’s products that are energy efficient, reliable, quiet, and environmentally sound.


Factory Authorized Dealers adhere to a long list of sound business practices, such as maintaining all required local licenses, having appropriate insurance and liability coverage, and fulfilling warranty obligations in a timely manner.


CoolairAustralia’s Factory Authorized Dealers take pride in doing the job right…and it’s this performance that we recognize. At CoolairAustralia Corporation, we know that how you ultimately feel (in your home and about the CoolairAustralia brand equipment) has a lot to do with the dealer’s performance. That’s why we evaluate not only how well they can take care of your home comfort system, but also how well they take care of you as a customer. You’ll benefit from work that is done…


Factory Authorized Dealers employ NATE-certified technicians who have passed a stringent set of core and specialty exams to ensure their technical competency. They also receive ongoing training specific to CoolairAustralia’s technology and products.

done right

done right


Strictly adhering to CoolairAustralia’s installation and service procedures, they use genuine CoolairAustralia’s Factory Authorized parts whenever possible to ensure that your system performs as promised, preserving its original efficiency and sound levels.


Factory Authorized Dealers are also certified by the Environmental Protection Agency for proper refrigerant handling.


Committed to the utmost in integrity and professional service, CoolairAustralia’s Factory Authorized Dealers actively solicit and respond to customer feedback to maintain an exemplary satisfaction score in a CoolairAustralia’s-approved customer satisfaction program.


Your CoolairAustralia’s Factory Authorized Dealer has met CoolairAustralia’s rigid criteria and close scrutiny for the quality of their products, knowledge and service. We are so confident that you will be comfortable—not only with your CoolairAustralia’s heating and cooling products, but with your CoolairAustralia’s Factory Authorized Dealer—that we back it up in writing with a 100% satisfaction guarantee: If, for any reason, you are dissatisfied with your CoolairAustralia’s equipment within one year of the installation date, your CoolairAustralia’s Factory Authorized dealer will correct the problem or remove the equipment and refund your purchase price. Ask your Dealer for a copy of the guarantee for details and limitations.

The fact that you’re either already working with—or considering working with—a CoolairAustralia’s Factory Authorized Dealer says that you demand superior quality and you expect excellent service. Period. Well, you’re in the right place, because so do we. CoolairAustralia’s Factory Authorized Dealers: Done. Right. Guaranteed.

right parts

right parts